Privacy Policy

Look, we get it - privacy matters

Here at Lunar Forge Shadows Architecture, we're not about collecting data just for the sake of it. This page lays out how we handle your info when you reach out to us or browse our work. It's pretty straightforward, honestly.

What info we actually collect

When you contact us or fill out our forms, we'll grab the basics:

• Your name and how to reach you (email, phone)
• Project details you share with us
• Address info if you're requesting an on-site consultation
• Any design preferences or budget info you throw our way

We also use standard website analytics to see how folks navigate our site - nothing creepy, just general traffic patterns and which projects get the most eyeballs.

How we use your information

We're architects, not data brokers. Here's what we do with your info:

• Respond to your inquiries and follow up on potential projects
• Send you proposals, contracts, and project updates
• Keep records of our work together (legal stuff, y'know)
• Occasionally share updates about our studio if you've opted in
• Improve our website based on how people use it

That's it. We're not selling your email to random companies or anything sketchy like that.

Cookies and tracking

Yeah, we use cookies - the digital kind, not the chocolate chip ones (though those'd be better). They help us understand site performance and remember your preferences. Most browsers let you control cookies if you're not into that.

We might use Google Analytics or similar tools to track general site usage. This helps us figure out if our portfolio layout is working or if we need to rethink things.

Who we share data with

We don't share your personal info with third parties unless:

• You've given us permission to loop in contractors or consultants for your project
• We're legally required to (rare, but it happens)
• We need to use trusted service providers (like our hosting company or email service) - and they're bound by confidentiality agreements

If we showcase your project in our portfolio, we'll always get your approval first. Some clients love the exposure, others prefer staying under the radar - both are totally cool with us.

Data security

We take reasonable precautions to protect your information. Our systems are secured, we use encrypted connections, and we don't keep data longer than necessary. That said, no system is 100% foolproof - but we're doing our best to keep things locked down.

Your rights (the Canadian edition)

Since we're based in Toronto, we follow Canadian privacy laws, including PIPEDA. You've got rights:

• Ask us what data we have on you
• Request corrections if something's wrong
• Tell us to delete your info (with some legal exceptions)
• Opt out of marketing emails anytime
• File a complaint with the Privacy Commissioner if you think we've messed up

Just shoot us an email at info@lunarforgeshadows.info if you wanna exercise any of these rights.

Third-party links

Our site might link to other websites - maybe a supplier's page or a manufacturer we work with. Once you click away from our site, this privacy policy doesn't apply anymore. Check out their policies if you're concerned.

Changes to this policy

We might update this privacy policy from time to time as our practice evolves or laws change. When we do, we'll update the date at the top. Major changes? We'll probably send an email to our active clients and put a notice on the site.

Questions or concerns?

If something here doesn't make sense or you've got questions about how we handle your data, don't hesitate to reach out. We're not lawyers, but we'll do our best to explain things in plain English.